Shipping policy

Shipping Policy

Last updated: July 2025

Thank you for shopping with Heka Cosmika. Below you’ll find important details about how we handle shipping for physical and digital products.

Shipping Locations

We ship within the United States and internationally to select countries. If your country is not listed at checkout, please contact us at hello@hekacosmika.com.

Processing Time

All physical orders are processed within 2–3 business days. You’ll receive a shipping confirmation and tracking number once your order has shipped.

Delivery Estimates

• U.S. Shipping: 3–7 business days

• International Shipping: 7–21 business days, depending on location and customs clearance.

Free Shipping

We offer free U.S. shipping on all orders over $50. This is automatically applied at checkout.

Digital & Service-Based Products

Items such as online sessions, PDFs, and recordings do not require shipping. Access and confirmation details will be sent via email after purchase.

Order Issues

If your package is lost, delayed, or arrives damaged, please contact us within 7 days of delivery and we will assist you promptly.

Contact

If you have any questions, please email us at hello@hekacosmika.com.